Need Enrollment Help? Contact Us!

Contact an In-Person Assistor

John Fuqua - P) 609-805-7030 | E) jfuqua@chcinj.org

Anthony Morales - P) 856-364-2131 | E) amorales@chcinj.org

Jill Harris - P) 609-805-7014 | E) jharris2@chcinj.org

FAQs

  1. What is the ACA?

    This video from the Kaiser Family Foundation helps explain the Affordable Care Act in a straightforward and easy to understand way.

  2. Who needs to sign up?

    Anyone who is currently uninsured, including all U.S. citizens and those who are considered lawfully present to be in the United States

     

    Remember:

    • If you have health insurance from your employer you DO NOT need to do anything.
    • If you have private insurance you DO NOT need to do anything.
    • If you have Medicaid or Medicare you DO NOT need to do anything.
    • Still not sure what you need to do? Use Consumer Reports Health Law Helper tool: CLICK HERE

  3. When can I sign up?
    • Open enrollment begins November 15, 2014 and ends February 15, 2015.
    • Special enrollment periods will continue to be available for those with special circumstances, such as loss of insurance coverage or change in income.
    • NJ FamilyCare enrollment is available year round. Contact a counselor to sign up at any time or visit. CLICK HERE
  4. What are my health insurance options in New Jersey?
    • In New Jersey expanded Medicaid coverage is available year round for those who qualify. Not sure if you qualify? Find out here: CLICK HERE
    • New Jersey is participating in the federal Health Insurance Marketplace, where individuals can purchase health insurance from multiple vendors at many different price and coverage levels. Learn more by visiting CLICK HERE
  5. I am not eligible for expanded Medicaid. How much will buying an insurance plan cost?
    • Coverage options are available through the Health Insurance Marketplace at multiple price points and coverage levels. Many who sign up will be eligible for tax credits, which help make monthly payments more affordable. The Kaiser Foundation offers a calculator to give you an idea of approximate costs. CLICK HERE
  6. Wondering what the Affordable Care Act means for someone living with HIV?

    This portal was designed to help you learn more about your choices. CLICK HERE

  7. I signed up for coverage last year, do I need to do anything this year?

    Yes. You will receive a letter in the mail from the Health Insurance Marketplace explaining your next steps for staying covered. Schedule a one-on-one appointment with a Certified Application Counselor at CompleteCare. They can help you review your options and give you a health insurance check-up.

  8. I received a letter in the mail from the Health Insurance Marketplace asking me to submit documents to stay covered, what should I do?

    If you aren’t sure how to submit the documents needed on your own, call one of CompleteCare’s Certified Application Counselors for help.

  9. How do I sign up?
    • Visithealthcare.govand complete an online application CLICK HERE
    • Call 1-800-318-2596 and complete an application over the phone with a Health Insurance Marketplace representative.
    • Schedule an appointment to enroll with an in-person assistor. CompleteCare Health Network has a team of Certified Application Counselors who will be available at locations around Cape May, Cumberland and Gloucester Counties to help assist those who need help with enrollment in the marketplace or Medicaid or even if you just have questions.
  10. Still have questions?